Self Storage FAQ

The storage unit size you need depends on the volume of items you plan to store, ranging from 5'x5' walk-in closet units to 10'x30' multi-room or vehicle spaces.

• 5' x 5' (25 sq. ft.): Fits small furniture, seasonal decor, twin mattress, or 5-10 medium boxes.
• 5' x 10' (50 sq. ft.): Fits contents of a studio apartment, queen mattress, sofa, or motorcycle.
• 10' x 10' (100 sq. ft.): Fits contents of a 1- to 2-bedroom home, including major appliances and 20+ boxes.
• 10' x 20' (200 sq. ft.): Fits contents of a 3- to 4-bedroom home, full-sized vehicle, or commercial inventory.
• 10' x 30' (300 sq. ft.): Fits contents of a 5-bedroom home, large vehicle/boat, or major equipment.

To calculate your exact space requirements, use our Interactive Storage Size Guide or contact your local facility manager.

Midgard Self Storage facilities utilize multi-layered security measures designed to safeguard your stored items and maintain a secure environment.

Security features include:

• Controlled Gate Access: Electronic keypad gates requiring a personal access code.
• Digital Video Surveillance: 24/7 video monitoring covering key access points, aisles, and property grounds.
• Fully Fenced Grounds: Perimeter fencing surrounding the entire property footprint.
• Well-Lit Premises: High-visibility interior corridors and outdoor drive-up aisles.

For safety and legal compliance, hazardous materials, perishable goods, living organisms, and illegal items are strictly prohibited in all storage units.

Prohibited Items Include:

• Hazardous Materials: Gasoline, propane tanks, paint thinner, fireworks, explosives, or toxic chemicals.
• Perishables & Food: Unsealed food items, produce, or meat that attracts pests.
• Living Entities: Animals, plants, or human habitation (living inside a unit is strictly illegal).
• Illegal Goods: Stolen property, unlicensed firearms, or illegal substances.

(Note: Lawn mowers, motor vehicles, and power equipment must have fuel tanks drained completely prior to placement in storage.)

Electronics should be packed in sturdy boxes with adequate cushioning and kept in a climate-controlled unit to protect sensitive circuitry from extreme heat and humidity.

• Use Original Packaging: Whenever possible, store electronics in their original manufacturer boxes with fitted foam inserts.
• Climate Control Recommended: Rent a Climate-Controlled Storage Unit to prevent moisture condensation and heat damage to internal components.
• Preparation: Remove batteries from all devices prior to packing to prevent chemical corrosion. Secure cords with cable ties.

Appliances must be thoroughly cleaned, defrosted, dried, and secured prior to moving them into your storage space.

• Refrigerators & Freezers: Defrost, clean thoroughly, dry completely, and leave doors slightly propped open to prevent mold and odor buildup.
• Washing Machines: Drain all water hoses completely and secure internal drums according to manufacturer guidelines.
• Doors & Moving Parts: Tape drawers and doors shut using non-damaging painter's tape, or protect internal glass shelves with soft blankets.

Our local facility managers are available to assist with any questions regarding storage options, account management, or rental terms.

• Call Your Facility: Dial the direct phone number for your local Midgard location listed on your rental agreement or our Locations Directory.
• Online Support: Fill out our online inquiry form on the Contact Us page.

You can reserve or rent a storage unit online in minutes through our location directory, or by visiting/calling your nearest facility.

1. Find Your Location: Search by city, state, or zip code on our Locations Directory.
2. Select Unit Size: Choose the unit dimensions and features (climate control, drive-up, ground floor) that fit your needs.
3. Complete Rental: Finalize your lease agreement online or complete setup in the facility office to receive your gate access code and unit details.

Midgard Self Storage operates over 100 professional facilities across the Southeast and Midwest, including locations in Alabama, Colorado, Florida, Georgia, North Carolina, South Carolina, Tennessee, and surrounding regions.

To locate your nearest facility, search by zip code or city on our Locations Directory.

Yes, Midgard Self Storage provides 24/7 online bill payment through our secure tenant portal.

To pay online:

1. Select Pay Online at the top right of our website.
2. Log in using your registered account credentials.
3. Submit a one-time payment using any major credit card, debit card, or electronic bank transfer.

Yes, you can set up automatic recurring payments through our online tenant portal or in person with your facility manager.

• Convenience: AutoPay automatically deducts your monthly rent on your payment due date using your preferred credit or debit card.
• Avoid Late Fees: Setting up AutoPay ensures your account remains in good standing without manual monthly intervention.

If your access code does not open the gate, verify your code entry or contact the facility office directly for assistance.

You can report property maintenance or operational concerns directly to your facility manager during regular office hours, or via our online contact form.

Midgard Self Storage requires a 30-day written notice prior to your intended move-out date.

• Submit your written notice to your facility manager before paying your final month's rent to ensure proper billing cycles.

• Please notify the office of your intent to vacate before paying the next month's rent. You will be charged that final month.
• You must remove everything from your unit, sweep, and remove the lock before your move-out date.

All Midgard Self Storage rentals operate on flexible, month-to-month lease agreements with no long-term commitment required.

• Flexibility: Rent for as short as one month or as long as you need.
• Move-Out Requirement: We require a 30-day written notice prior to vacating your unit.

Yes, tenant insurance or proof of coverage is required for all rented units at Midgard Self Storage.

• In-House Protection Plans: You can enroll in a convenient protection plan directly through Midgard at the time of lease signing.
• Existing Coverage: You may provide proof of coverage from an existing homeowners or renters insurance policy that covers off-premise stored property.

Rental rates may be adjusted periodically based on local market conditions and operational costs.

Yes, Midgard Self Storage facility offices carry a complete line of moving and packing supplies for purchase.

Available supplies include:

• Standard & specialty moving boxes (small, medium, large, wardrobe)
• Heavy-duty packing tape and dispensers
• Bubble wrap, packing paper, and stretch wrap
• Furniture covers and mattress bags

Yes, every rented storage unit must be secured with a lock.

• Provided at Move-In: A heavy-duty, high-security lock is provided upon leasing your unit (details are outlined in your welcome documentation).